Support

For Case Tracker File support, email rubynavinctech@gmail.com. Please include your app version and a description of the issue. Never email passwords, full A-Numbers, receipt numbers or complete immigration documents unless a secure process has been agreed.

To delete local data, open Settings and select Delete all local data. To delete your cloud account, open Settings → Cloud account → Delete cloud account and verify your password.

To manage an Apple subscription, visit https://apps.apple.com/account/subscriptions. No paid subscription is enabled in the current development build.

We cannot change government case status, provide legal representation, or guarantee response times from an immigration agency. For case-specific questions, contact the official agency or your representative.